Dear Landlord Partner:
At Fort Worth Housing Solutions, we have taken numerous measures to protect the health and safety of residents and staff and to slow the spread of COVID-19.
We want to assure you that there will be no interruption to your regular housing assistance payments. Our staff is hard at work, with some employees teleworking and others staying in our offices. Our main office building is closed to the public.
We ask that you be patient with tenants who are receiving housing assistance. Housing Choice Voucher tenants who have experienced a job loss and/or a reduction in income are required to report the change to us so that we can adjust their portion of rent accordingly. The effective date of the change in the tenant’s rent portion is the month after the tenant reports the change. It may take us longer than usual to process the action.
A moratorium on evictions for non-payment of rent is in effect through July 25 by federal law. This is part of the relief bill that Congress passed and the president signed into law. No late fees or penalties can be charged during this time period. The moratorium only applies to evictions for non-payment of rent. It does not prevent any other type of eviction, such as for criminal activity or if the tenant poses an imminent threat of physical harm to you, your employees or other tenants.
We are conducting move-in inspections but have suspended regular inspections. A new, virtual inspections process is in the works and should be implemented soon, and we are conducting emergency inspections as necessary. There may be a delay in receiving approval for any rent increases.
If you have any questions, please contact our landlord liaison, Ravonda Thompson, at email@example.com, 817-333-3667. While there may be some delay in response time, she will be available to answer your questions.
Vice President of Assisted Housing